During this pandemic, digital transformation has never been more of a priority for businesses. It became a matter of survival and leaders began to rethink the way they worked. As Microsoft CEO Satya Nadella said: "We've had two years of digital transformation in two months."
Indeed, it is often in times of crisis that it is urgent to reinvent and adapt:
Promoting remote work: Employees had to be equipped, secured, trained, and put online in order to continue to serve customers. To ensure the continuity of their business, SMBs have had to reinvent the use of their IT systems. The adoption of the Cloud has made it easier to access the services needed for remote working with solutions like Microsoft 365, Microsoft Windows Virtual Desktop, Microsoft Azure, etc...
Implementing Online Collaboration Platforms: These platforms have allowed employees and customers to work without having to face physical limitations. Collaboration platforms such as Microsoft Teams and SharePoint have been and continue to be widely used and preferred by SMBs.
Video conferencing and chat: Presentations, trainings, events, teams, and business meetings were easily made thanks to video conferencing and chat tools such as Microsoft Teams.
Digitalize tools and processes: Some processes, like signing/approving paper documents, such as purchase orders, contracts, or timesheets, could be digitized very easily with workflow management tools like Microsoft Power Automate or Microsoft Power Platform.
Online file sharing: File-sharing platforms, such as Microsoft OneDrive, Teams and SharePoint, have enabled files to be shared securely and efficiently from anywhere and on any device.
All these tools are more and more intuitive however they require for some training through e-learning solutions such as MOOC 365.
After a time-off, the global economy is now slowly recovering. So, what do we do? Are we stopping or are we continuing our digital transformation? While millions of workers turned into teleworkers overnight, SMBs had no choice but to adapt on the fly. This experience has shown that digital transformation has gone from "a nice to have" to a "unique way of working". It is therefore necessary that mentalities change sustainably, and that the digital transformation continues in a more structured way within companies. As IBM Managing Director Arvind Krishna said, “I think history will remember this crisis as the moment when the digital transformation of businesses and society suddenly accelerated. And together, we laid the foundation for the post-Covid world.”
At ITCloud.ca we have all the tools to help you assist your customers in their digital transformation. Contact-us today at Partners@itcloud.ca and we will be happy to discuss our offers with you.
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Ready to start? Contact-us today! Partners@itcloud.ca
Keeping your customers' environment safe is more important than ever!
How many customers have contacted you this year with a problem related to IT security? How many stories of malicious attacks or ransomwares have you seen in the news in the last few weeks alone? Keeping your customers' environment safe is more important than ever. The Microsoft Secure Score tool can help you not only demonstrate the real security flaws in your clients' Microsoft environment, but also get you out of break/fix model by generating new revenue. Available for tenant's administrators, the tool is included in all Microsoft 365 plans and easily accessible via the Microsoft Security and Compliance Center. By performing a Secure Score analysis, you'll be able to show your clients their unique security score. The powerful analytics tool will review the entire Microsoft environment and assign the score based on the sum of the security controls that you have assigned, or not.
The tool will then make a list of prioritized suggestions, based on the effectiveness of the action itself and the impact it will have on users. Thus, the procedures that have the greatest impact on improving security but the least impact on users will on top of the list and those that are less effective and more disruptive to the customer will be at the end. Recommendations will be organized in groups and easy to implement to facilitate the user’s security efforts :
Just select a suggested action to quickly find the items to configure and the best practices to proceed. The simple Secure Score tool will allow you to find the right balance between functionality and security. Not only will you upgrade the organization's Secure Score in comparison to similar tenants, but you will also be able to analyze your score over time and utilize this analysis of each of your customers business lines as a recurring income. Quickly and each month, you'll be able to recommend a series of actions to take to improve your customers security, so essential in today's IT environments.
You understand now that Microsoft's Secure Score is one of the most obvious first steps toward a solid security practice. Combined with the most renown solutions on the market and your distributor's expertise, it is the key to safe and productive IT environments.
Reach out today to find out how ITCloud.ca can help you deliver high quality cybersecurity that keeps your customers safe — and your business stable. Get Started!
Nowadays, more and more Canadian companies are ready, if not almost obliged, to begin their migration to a cloud infrastructure; the end of support of popular platforms such as Microsoft Windows 7 and Office 2010, local equipment operating costs or ever-growing needs for operational security and continuity are just a few arguments that confirm the necessity for IT professionals to focus on their customers outdated local infrastructure to the cloud.
Indeed, the constraints of local environments are an opportunity! As a trusted advisor, there is only benefits in offering your customers the latest & most secure technologies and direct access to the most sought-after new features within their favorite applications. With a cloud environment, you'll open the door to a world of increased productivity and collaboration for your customers, while minimizing operational costs, making them more competitive than ever.
Where to start? This is a heavy impact question that can only be answered by a professional cloud move assessment. What is it?
The cloud move assessment involves several steps that allow you to clearly define the technological implications of each IT workload, each user and all the company's policies in order to define a new cloud architecture. Subsequently, a priority scale will be established to create a specific project timeline and a clear migration strategy that will avoid unnecessary downtimes and expenses.
In any analysis, we find the choice vendor to be one of the most important decisions of any technology project. The same goes for your cloud service provider. By offering you a solid cloud move assessment service, your distributor will help you develop a concrete and personalized plan for a pain-free transition.
Do you have a customer looking to do a complete migration to the Cloud? Contact us now for an appointment
With the current and potential business and personal interruptions tied into COVID-19 we want to ensure you that at ITCloud.ca, we are always here to support you and your customers.
We wanted to make sure that you and your customers are prepared for the impacts and let you know that we are ready to support you. Below is a checklist that you can follow :
1. Ensure that all your employees have a laptop or a desktop that they can use for work at home
2. Ensure that all remote access apps have been tested
3. Ensure all remote access (VPN, Citrix, Windows Virtual Desktop) licenses are current and that you have enough of them
4. Test telephony adjustments to allow call forwarding to cell phones, deploy and test soft phones if they are compatible with your current phone system
5. Use Microsoft Teams to support remote workers.
How to support remote workers using Microsoft Teams :
We offer a complimentary webinar for our partners and their customers to familiarize them with the possibilities of Microsoft Teams for remote workers. Book your time slot in your personalized webinar here : https://info.itcloud.ca/microsoft-teams-workshop-for-smbs
Helpful links :
• Get started with Microsoft Teams
• Keep in touch and stay productive with Teams and Office 365, even when you're working remotely
• End-user training
• Microsoft Partner Guidance for Partner-initiated Microsoft Teams Trial